The Hospitality Minnesota Education Foundation (HMEF), the AHLA Foundation, and NRAEF are committed to building careers, improving lives, and strengthening the hospitality industry.
Through impactful programs and industry-leading training both at the state level and national level through the American Hotel & Lodging Educational Institute and the National Restaurant Association, HMEF empower today’s and tomorrow’s hospitality workforce—supporting growth from entry-level to management.
ServSafe Food Protection Manager Certification
Hospitality Minnesota has partnered with FoodSafetyGuy to bring you exclusive discounts on ServSafe Food Protection Manager certification courses, materials, exams, and recertification.
- Why it matters: Gain Industry-Recognized Credentials: ServSafe is the gold standard in food safety training, trusted by professionals worldwide.
- Boost Confidence & Compliance: Enhance your knowledge and ensure your establishment meets all food safety regulations.
- Exclusive Member Benefits: Enjoy discounted rates on courses, materials, and exams.
Supervisory & Hospitality Management Training
Hospitality Minnesota hotel members that are also AHLA members are afforded 15% off training and certifications. Email AHLA at membership@ahla.com if you need assistance with purchasing online.
Supervisory Skill Builders
9 Courses | 2 Hours Per Module
This Online Learning Suite helps you build supervisory skills through a series of nine engaging modules. The modules contain need-to-know information on how supervisors should best carry out their responsibilities to management and employees. Training modules focus on key areas including effective communication, handling problems & conflicts, and leadership.
Hospitality Manager
5 Courses | 2 Hours Per Module
Looking to upskill managers but lacking leadership staff and sufficient internal process for management development? The Certified Hospitality Manager Learning Suite is a comprehensive training program that hones the skills needed to manage others, provide training and exhibit effective business skills. Includes Hotel Operations, Leadership, Recruiting & Hiring, Financial & Revenue Management.
Certified Hotel Administrator
7 Modules | 4 Hours Per Module
GMs and hospitality executives provide leadership to every level of a hospitality operation, establish the vision, and lead staff in executing it. Their dedication to the hospitality industry is evident in the way they seek out continuing education, manage their employees, and ensure the financial success of the property. The Certified Hotel Administrator is a certification that recognizes these leadership and managerial skills.
START (Skills, Tasks, and Results Training®)
Give your hotel & lodging employees a solid foundation in line-level training from AHLEI. The START program offers general foundational knowledge and soft skills training needed in the hospitality industry. Included in each course are concise instructions for training new and prospective employees on how to perform 16 key tasks correctly.
ServSuccess & Restaurant Supervisory Courses
ServSuccess offers industry-recognized training and certification to help restaurant workers grow their careers. With online courses and role-specific learning, it's the nation's most comprehensive career development solution. Learn More.
Restaurant Professional
5 courses | 45 to 60 min per course
For individuals beginning their restaurant career. Typical roles include: bartender, cashier, cook, host or server.
- Back-of-the-House Pre-Production
- Back-of-the-House Production
- Basic Business Operations
- Front-of-the-House Basic Operations
- Front-of-the-House Service & Communication
Restaurant Supervisor
5 courses | 60 min per course
For professionals learning to lead. Typical roles include: assistant manager, kitchen lead, shift leader or supervisor.
Restaurant Manager
10 courses | 1.5 to 2 hrs per course
For professionals guiding the business. Typical roles include: food service manager, kitchen manager, & general manager.
- Marketing Your Operation
- The Marketing Process
- Employee Benefits Administration
- Fundamentals of Employee Performance
- The Purchasing Process
- Fundamentals of Financial Management
- Understanding Financial Performance
- Controlling Operational Costs
- Managing Compensation, Time & Legal Requirements
- Managing the Employment Process
Guest Service Training
Hospitality Minnesota members are eligible to participate in three different guest service training programs, include the University of Minnesota Tourism Center's Online Customer Service Training and both tracks of AHLEI's Guest Services Gold Programs.
Online Customer Service Training
1 Course | University of MN Tourism Center
Take an online — learn at your own pace — customer service training program. It is free of charge for Minnesota residents, providing frontline workers with basic skill-level customer service training. Upon completing the program, you will receive a certificate of completion and a LinkedIn badge.
Guest Services Gold Programs - Golden Opportunities
1 Course | AHLEI
Through Guest Service Gold, trainees learn how to anticipate guest needs, deliver memorable guest experiences, and turn around difficult situations.
Guest Services Gold Programs - Tourism
1 Course | AHLEI
Through Guest Service Gold, trainees learn how to anticipate guest needs, deliver memorable guest experiences, and turn around difficult situations.
The tourism track focuses on guest-service scenarios including; leisure travel, tourist attractions, amusement parks and cruises.
Additional Trainings & Certifications
Certified Pool Operator Training
3 course options ranging from 1-2 days
The two day Certified Pool Operator course offered by Horizon Commercial Pools is designed to provide the skills and knowledge necessary to safely and efficiently manage and operate swimming pools and spas, and meet the mandatory State Health Department requirements for pool operator certification.
Class options are:
- Two-Day In-Person Certification
- Two-Day Online Certification
- One-Day Recertification Class and Retest
Who can attend?
- Property Managers
- Maintenance Technicians
- Hotel Maintenance Personnel
CPR Training
COMING SOON